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Copywriter & Communications Strategist

Words that don't just sit on the page. They work.

I help organizations where every word carries weight find the exact right words... the ones that pass review, reach every audience, and make people act.

Trusted by brands who take their words seriously

Pfizer Furman University The Collective
Emma Heinrich, copywriter and communications strategist

Most copy blends in. Mine cuts through.

I'm Emma Heinrich... a copywriter and communications strategist who turns complex ideas into words that move people to act.

I work across industries where the wrong word costs you... pharmaceutical companies navigating MLR review. Universities speaking to a 17-year-old prospect and a 70-year-old donor in the same campaign. Non-profits turning program outcomes into stories that move people to act. If your industry punishes sloppy copy, we should talk.

Whether it's a brand voice that sounds like a real person wrote it or a landing page that converts skeptics... I obsess over the sentence until it earns its spot.

Dozens Projects delivered
Multiple Industries served
100% Client satisfaction

Three ways I make your words work harder

Brand Copywriting

Website copy, taglines, and brand messaging that sounds like you on your very best day. The kind people read twice because they want to, not because they have to.

Content Strategy

A plan for what to say and where to say it. Editorial calendars, messaging frameworks, and the kind of structure that keeps your voice consistent long after the project ends.

Communications

Press releases, executive communications, internal messaging. The stuff that builds trust when nobody's watching... and protects it when everyone is.

Projects that prove it

Pharmaceutical

Pfizer: Brand Messaging & Content

Developed compliant messaging and patient-facing content that cleared MLR review on first submission. Translated complex clinical data into language patients and providers could trust.

MLR-compliant, first-pass approval
Higher Education

Furman University: Enrollment & Voice

Created messaging that spoke to prospective students and legacy donors in the same campaign. Built a brand voice framework the admissions team still uses across every touchpoint.

Multi-audience voice framework
Non-Profit

The Collective: Impact Storytelling

Shaped the narrative for an intergenerational grantmaking group. Wrote donor communications, grant materials, and campaign copy that turned program outcomes into stories people acted on.

Mission-driven donor engagement
Editorial

"Dream Assemblage": Creative Writing

A multi-scene narrative exploring dream states and sensory experiences. Published in a competitive undergraduate literary journal, showcasing a distinct editorial and storytelling voice.

Published, competitive selection

See the work up close

Some work samples are protected per client agreements. Enter the access code to view.

Four writing samples spanning regulated, mission-driven, and editorial work.

Higher Ed Furman University Website content for Communication Studies program. Hero headlines, subheads, section copy, and CTAs.
Pharma Pfizer Paxlovid Multi-channel campaign copy. Social ads and digital placements for a high-profile launch via FCB Health NY.
Non-Profit The Collective Grant communication copy. Award email and memorandum for an intergenerational grantmaking group.
Editorial "Dream Assemblage" Creative editorial writing. Published narrative exploring dream states and sensory experiences.

Tired of editing your copywriter's work?

You shouldn't spend more time fixing copy than it would take to write it yourself. Let's change that.

Start a Project Email Me Directly

Four steps. No sales pitch.

Discovery

I dig into your brand, your audience, and your goals. The best copy starts with the best questions.

Strategy

A messaging framework where nothing exists without a reason. No filler, no fluff, no placeholder copy.

Creation

I write, refine, and test until nothing's there by accident. Two rounds of revisions are built in.

Delivery

Clean, organized files ready to hand to your designer or developer. Plus a style guide so your voice stays consistent.

Questions you're probably asking

We'll have a short conversation about what you need. No pitch, no pressure. If we're a good fit, I'll send a scope and timeline within a few days. Every project follows four steps: Discovery, Strategy, Creation, Delivery. You'll know exactly what you're getting and when.

It's what I do. I write pharma copy with substantiation, fair balance, and regulatory guardrails built in from the first draft. Not retrofitted after creative approval. The goal is first-pass clearance, and the process is designed around making that the norm, not the exception.

Most copywriters write first and learn your brand second. I flip that. Discovery comes before a single word gets written. By the time I'm drafting, I already understand your audience, your competitive position, and your regulatory or compliance landscape if you have one. That's why the copy lands. It wasn't guesswork.

By not trying to say everything to everyone on the same line. I map each audience's questions during Discovery, then build layered messaging. A university page speaks to students with energy and outcomes up top, addresses parents with data in a supporting section, and gives counselors quick-reference facts in a sidebar. A pharma site layers patient language over provider-grade clinical detail. Same page. Different entry points. Zero generic filler.

Depends on the scope. A landing page or campaign: 3 to 4 weeks. A full voice system or website rewrite: closer to 5 to 8. Projects with regulatory review cycles (pharma, healthcare, financial services) may run longer, depending on how fast your internal reviewers move. You'll get a clear timeline before we start. And I don't disappear between milestones.

Files your designer or developer can use the same day. Final copy, a messaging framework, a brand voice style guide, and a terminology reference. Everything organized so your team can maintain the voice without me. If they can't, I haven't done my job.

Two rounds of revisions are built in. But honestly? Because Discovery is thorough, the first draft usually gets close. Most clients use one revision round or skip it entirely. If your feedback shifts the project scope, we'll talk about it openly before anyone writes another word.

Yes, and I'll tell you if they're working. If your guidelines are solid, I'll write within them. If they're gathering dust or missing pieces, I'll flag what needs updating. And if you don't have guidelines at all, building a voice system from scratch is one of my favorite projects.

Yes. I've written social campaigns for Pfizer across Instagram, Facebook, and digital. Whether it's a launch campaign or an ongoing calendar, I adapt the brand voice to each platform's format without losing the thread. A social post and a website page shouldn't sound like they came from different companies.

Both. I take on contract projects and I'm open to the right full-time opportunity. If your organization needs someone who can own brand voice from the inside, not just visit it on a project basis, I'd like to hear about it.

Emma Heinrich

Your brand has something worth saying. Let's find the words.

I take on a limited number of projects each quarter so nothing gets half my attention. If you're tired of copy that sounds like it was written by committee, let's talk.

What do you need?

Prefer email? emmaheinrich029@gmail.com